Make correspond to pay $ 14 million to the FTC due to false advertisements and other misleading practices

In 2019, the US Federal Trade Commission (FTC) continued the group of giant matches of meeting applicationsAccusing him of deceiving the Match.com users in the purchase of subscriptions by misleading means.

Now, after six years, the company – which operates a match of popular meetings, Tinder, Okcupid, Hinge and many fish – accepted a regulation of $ 14 million, as announcement by the FTC Tuesday.

The FTC said that the $ 14 million will be used to provide “repair to injured consumers”.

According to the trial, consumers were likely to be scammed after the company sent marketing emails concerning the new messages of sender which he had already identified as probable robots or crooks, which banged them later in the purchase of subscriptions while knowingly taking advantage.

In addition, Match Group was accused of having locked the users of their accounts after trying to challenge the costs, and kept their money without providing the paid services for which they had paid. The company has also been accused of making users difficult to cancel their subscriptions.

In addition to the regulation of $ 14 million, the proposed order requires the Match group to take several measures to solve the problems.

For example, the company must clearly explain the details of the six -month warranty and ensure that it does not take unfavorable measures against customers who raise billing problems. It must also provide users with easy ways to cancel their subscriptions.

The regulations come as the company continues to criticize the way it manages the problems of trust and security. Hope is that the proposed order will help improve user experience.